Tuesday, May 22, 2012

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Bbq surf route

by Surfing

rusty-surfboards Bbq surf route

THE INTERNAL GEARS OF THIS PRODUCT EASILY STRIP AND YOU’VE GOT NOTHING BUT A PAPER WEIGHT.
I received the Air Grill as a present and had a chance the next day to try it out. I got one fire going (it did initially work) but it started making a racket on the 2nd fire and halfway through completely failed. The friend who originally got it for me sent it back for a refund. I then bought their heavy duty one thinking the gears were stronger but this one failed on the 1st time out. Bottom line — UNTIL THEY REPLACE THE GEAR MECHANISM WITH SOMETHING STRONGER I WOULD NOT PURCHASE THIS PRODUCT. Also their customer support is non-existent (there is no phone number on their site) and they don’t answer emails. I have sent two emails asking for some resolution and have not received any response.



Bbq surf

rusty-surfboards Bbq surf route

Tagged as: Answer Emails, Bbq, Bottom Line, Customer Support, Gear Mechanism, Gears, Heavy Duty, Internal Gears, Keyword, Non Existent, Phone Number, Surf, Time Out

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